Thema: XXX Series, under delivery

XXX Series, under delivery
I have used the POOL with great success for prototyping and am very happy with the service so far.
I am about to go into production with your xxx Series and have some concerns!

With ref to the XXX Series, it states on your web site
that you can under deliver by 50%

If this happens what does it mean?

i.e say I ordered a 2 sided board on the 50 XXX series.

Say it costs ?1000 for argument.

if you under deliverd by 50% then would I recieve 25 boards etc.

Do I get ?500 pounds back
or do you later send me the other 25 board as soon as possible?

Or do I get taken to the cleaners with no come back?

Regards Lee

22.08.2003 15:40:41
lee
Re: XXX Series, under delivery
: I have used the POOL with great success for prototyping and am very happy with the service so far.
: I am about to go into production with your xxx Series and have some concerns!
:
: With ref to the XXX Series, it states on your web site
: that you can under deliver by 50%
:
: If this happens what does it mean?
:
: i.e say I ordered a 2 sided board on the 50 XXX series.
:
: Say it costs ?1000 for argument.
:
: if you under deliverd by 50% then would I recieve 25 boards etc.
:
: Do I get ?500 pounds back
: or do you later send me the other 25 board as soon as possible?
:
: Or do I get taken to the cleaners with no come back?
:
: Regards Lee
:
:
Hi Lee
This is only a atandard text on our terms and conditions. If you order 50 boards in XXs and we only have 45 pcbs after manufacture then we will ring you and ask you if you want to have the other 5 pieces. If you say yes then we will remake asap. If you say no then you will only be charged for 45. If we only have 25 pieces after manufacture then we will remake the extra 25 asap without asking you.
As you have experienced in the past we aim to provide a service to our customer which is second to none and we will continue to provide this top quality service in the future. So have no fears!!

Best Regards

Your Pcb-Pool Team


26.08.2003 16:47:28
Beta LAYOUT Ltd Service Team
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